Terms and Conditions
These Terms and Conditions form the agreement between you and M99 Casino ("M99", "we", "us") for the use of casino-m99online.com and related services. M99 Casino operates under a Curacao eGaming licence (8048/JAZ) and has been serving players since 2023. Please read the terms carefully before registering. By opening an account or making a deposit you confirm that you accept them in full.
Eligibility
- You must be at least 18 years old and of legal age in your place of residence.
- You must be legally permitted to gamble online where you live, and you are responsible for checking this.
- You must provide accurate information and keep it up to date.
- You may hold only one account.
Your Account
Your account currency is AUD and cannot be changed after registration. Keep your password secret and tell us at once if you suspect unauthorised use. You are responsible for all activity under your login. We may suspend or close accounts that breach these terms, contain false information or are linked to fraud. Account help is available on our login page and via live chat.
Dormant accounts may be reviewed after a long period without activity, and we will contact you before any action that affects your balance. If you wish to close your account, tell our support team and withdraw your remaining funds first, subject to the withdrawal rules below.
Verification (KYC)
We must verify your identity, age, address and payment method before the first withdrawal, and we may request more checks at any time. Accepted documents include a passport or Australian driver licence and a recent proof of address. If you do not provide valid documents we can hold or refuse payouts and close the account.
Deposits
The minimum deposit is A$10. We accept Visa, Mastercard, PayID, bank transfer, Skrill, Neteller, MiFinity, Neosurf, Tether and Bitcoin. You may deposit only from payment accounts in your own name. We may ask for proof of ownership and may reverse deposits that appear fraudulent.
- Deposits are normally credited instantly, although some methods can take longer.
- Deposits are not intended to be used as a bank or storage service.
- You must have played through a deposit at least once before requesting a withdrawal of the same funds, where we consider it necessary for anti-money-laundering checks.
Withdrawals
| Item | Rule |
|---|---|
| Minimum | A$20 |
| Daily limit | A$3,000 |
| Weekly limit | A$10,000 |
| Monthly limit | A$25,000 |
| Processing after approval | Crypto under 1 hour, e-wallets 4-8 hours, cards about 48 hours, bank 2-4 business days |
Withdrawals go back to the method used to deposit where possible. See the withdrawal page for practical guidance.
Bonuses and Promotions
The welcome package is worth up to A$1,750 plus 40 free spins over two deposits. Bonus wagering is 35x the bonus amount within 7 days, and the maximum bet with an active bonus is A$5. Each offer has its own terms, which prevail over these general terms where they differ. We may withdraw bonuses from accounts that abuse promotions, hold duplicate accounts or use irregular betting patterns.
Free spins are tied to the named game, and winnings from them are treated as bonus funds. Some payment methods, including certain wallets, may be excluded from offers, and the cashier shows this before you pay. Our bonus page summarises current offers.
Fair Play and Prohibited Conduct
- No use of bots, scripts or software that give an unfair advantage.
- No collusion, chip dumping or money laundering.
- No use of stolen or third-party payment methods.
- No attempt to exploit game or system errors.
Breach can lead to confiscation of winnings and closure of the account.
Responsible Gaming
We offer deposit limits, loss limits, time-outs and self-exclusion, and we reserve the right to restrict an account if we believe play is harmful. Please read our responsible gaming policy and our betting rules.
Liability and Malfunctions
We provide the service as available and do not guarantee uninterrupted access. We are not liable for losses caused by your device, your internet connection, third-party outages or events beyond our control. Malfunction voids all pays and plays. Our total liability for any claim is limited to the amount of the relevant bet or balance.
Nothing in these terms limits any rights you have under mandatory law where they apply. Our support team will review complaints fairly and in writing.
Changes, Complaints and Governing Law
We may amend these terms and will publish the updated version here. Continued use means acceptance. To complain, contact support@m99casino.com or live chat, and we will respond with a decision. These terms are governed by the laws that apply to our Curacao eGaming licence. Our privacy policy and cookies policy form part of this agreement.
Last updated: September 29, 2026